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About Us

Insight has spent the last ten years providing premium quality training and consultancy to a high profile list of clients in the Automotive industry, continuing to provide industry leading support to dealers in the following areas:

Telephone prospecting

Your sales teams can convert 1 in 4 outbound contacts into profitable, qualified appointments following a day spent on our ‘dial a deal training. The day will pay for itself several times over immediately from deals done from the day and leave your team with a lasting legacy for on-going success.

Inbound telephone skills

90% of inbound sale s enquiries will result in a car sale within 7 days, are your team prepared? We provide:

  • Classroom and one-on-one coaching in this lucrative area of your business
  • Dedicated scripts and measurement
  • Mystery shopping analysis
  • Training for reception and call centre teams

Recruitment

Our innovative recruitment approach for staff enables you to:

  • Spend one day comparing many candidates
  • Forget about reading multiple CV’s
  • Recruit as many candidates from one event as you like for a single flat fee
  • See candidates performing under controlled conditions so you can assess their true potential

Sales process training

All levels of training supplied with bespoke programmes developed to match the current skills and experience of your team. from basic induction to advanced sales techniques

Specialties

Automotive Sales Training, Telephone Sales Training, Automotive Recruitment

Service advisor sales training

The role of service advisor has changed, we now expect them to sell many products so shouldn’t we train them how to do it?

  • Why customers don’t buy the “No Brainer” Service plan and how to convince them
  • Redefine your EVHC programme Why do customers really buy?
  • Building instant rapport
  • Matching customers to products
  • Effective objection handling